Friday 1 December 2006

Corporate training - lazy minds

Do you recognize this corporation ?

"Delivering training (and specifically eLearning) in our telecommunications environment is difficult - not least because annual budgets obscure reality. Employee development programs should not be one-time projects - they should be long-term processes that engage people at all levels. The laziest minds are at the top of our busines - there is no meaningful engagement with anything other than stock price and options valuations. Since no-one at the top has any real knowledge of the business, it is impossible to entice them to devote time and effort to personal development issues".

Rather than pay for meaningful, quality content, most telecom corporates (and I mean the biggest of them) appear to have downgraded training (and eLearning) to the fringes of the training function on the edge of the HR department ! Who (I mean) is serious in these operations about employee development ? Lipservice to whatever is the buzzword flavor-of-the-month-idea. No commitment or budget process to drive real technical training down through the organization.

So you, the poor eLearning Manager, have probably inherited a Skillsoft or Netg license - thousands of 'courses' for thousands of employees. 2 cents per course. Easier to do nothing, of course, than to make a business case for change ?

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